Policy

StuntPOC ships to most countries in the world but there are some exceptions due to legal restrictions or shipping carrier limitations.

For now, we do not ship to Cuba, Iran, Crimea, Syria, and North Korea. There are also select countries we don’t currently ship to because of Covid-19. These lists may change periodically.

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StuntPOC may split an order into multiple shipments for the following reasons:

Product packaging. Some of our products are individually packaged to protect their shape and provide extra cushion and durability. The products we’ll always ship separately are:

• snapback hats, trucker hats, dad hats/baseball caps, and visors
• backpacks
• jewelry
• mugs
• stickers
• pillows with stuffings
• posters
• framed posters
• canvass
• bean bag cases
• keychains and pet tags
• water bottles
• notebooks

Multiple shipment orders will have higher shipping costs than single shipment orders. Your final shipping costs will show at order checkout.

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StuntPOC estimated delivery time (EDT) is our prediction of when an order could be delivered to you.

Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. When we calculate the estimated fulfillment time, we take into account the current order volume and our capacity.

The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.

The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like:

• Issues with design files
• Products being out of stock
• Shipping-related delays like failed delivery attempts or service disruptions

Due to COVID-19, you may experience a longer delay in receiving your item(s).

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If your StuntPOC order’s estimated delivery time has passed and you still haven’t received it, here’s what you do:

1. Wait a day or two. Shipments can get delayed for reasons we can’t predict. We understand it’s frustrating to deal with late shipments, but please remember that our estimated delivery time is just an estimate - it’s not a guarantee.
2. If you still haven’t received your order, get in touch with our customer support team. Let us know about your delayed shipment and we’ll check the latest delivery estimates to your location. Reach us by using the message form on the CONTACT PAGE (please include your order #).

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If you have an issue with your StuntPOC products, reach out to our customer support team, and we’ll help you get it solved. Please read our Return Policy for more details.

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We reserve the right to change our shipping policy at any time.